Privacy Policy

Privacy Policy

NewLeaf Residential Care Services Ltd

1. Introduction

NewLeaf Residential Care Services Ltd is committed to protecting the privacy and personal data of all individuals who interact with our services, including website visitors, applicants, staff, professionals, and partners.

We recognise our responsibilities under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and take data protection seriously, particularly where information relates to children and safeguarding.

This Privacy Policy explains how we collect, use, store, and protect personal data through our website and related services.

2. Who We Are

Organisation: NewLeaf Residential Care Services Ltd
Registered Office: 869 High Road, London N12 8QA
Company Number: 16648311
Email: admin@newleaf-rcs.co.uk

We are a provider of residential care and support for children and young people aged 10–15.

3. What Personal Data We Collect

a) Website Enquiries

When you contact us via our website or email, we may collect:

• Name
• Email  address
• Telephone  number
• Message  content

This information is used solely to respond to enquiries and provide requested information.

b) Online Application & Recruitment Forms

When individuals complete our online pre-interview or recruitment forms, we may collect:

• Personal contact details
• Employment  and education history
• Qualifications  and training information
• Right to work details
• References
• Suitability and safeguarding-related information
• Declarations  relevant to safer recruitment processes

We do not request DBS certificates via the website.

c) Children and Young People’s Data

We do not collect children’s personal data directly through our public website.

Any personal information relating to children placed in our care is collected and processed lawfully through professional referral pathways and managed in accordance with safeguarding legislation and regulatory guidance.

4. How We Use Personal Data

We use personal data for the following purposes:

• Responding to enquiries
• Recruitment      and safer recruitment processes
• Assessing      suitability for employment or engagement
• Meeting      legal, regulatory, and safeguarding obligations
• Communicating      with professionals, applicants, and stakeholders

We only collect data that is relevant, necessary, and proportionate.

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Legal obligation – where required by law or regulation
• Legitimate interests – to operate our service safely and effectively
• Consent  – where explicit permission has been provided

6. Data Storage and Security

Personal data is stored securely using appropriate technical and organisational measures, including:

• Secure digital systems
• Restricted access to authorised personnel only
• Regular review of data handling practices

We take additional care where information relates to safeguarding or vulnerable individuals.

7. Data Sharing

We do not sell or share personal data for marketing purposes.

Information may be shared only where necessary with:

• Regulatory  bodies
• Local  authorities
• Professional partners
• Legal or safeguarding agencies

All data sharing is lawful, proportionate, and appropriate.

8. Data Retention

Personal data is retained only for as long as necessary:

• To fulfil its intended purpose
• To meet legal or regulatory requirements

Data is securely deleted or disposed of once no longer required.

9. Your Rights

Under data protection law, individuals have the right to:

• Request  access to their personal data
• Request correction of inaccurate data
• Request  erasure (where applicable)
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made by contacting us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 admin@newleaf-rcs.co.uk

11. Policy Review

This Privacy Policy is reviewed regularly and updated as required to ensure ongoing compliance with legislation and best practice.